Frequently Asked Questions
What types of businesses does CBASCo work with?
We work with small and mid-sized businesses that are growing, busy, and ready for better systems. This includes local service businesses, trades and contractors, professional service companies, and organizations experiencing growing pains with outdated systems or manual processes. If your business has outgrown its tools, we're the partner who fixes it.
What services does CBASCo NOT provide?
CBASCo focuses entirely on software solutions. We do not provide hardware, networking, or IT infrastructure support. Our expertise is in building custom applications, automating workflows, integrating systems, and solving software-related business challenges.
How do I know if I need custom software?
If you're experiencing any of these situations, custom software might be the answer:
- Your team spends significant time on repetitive manual tasks
- You're managing critical business data in spreadsheets
- Your off-the-shelf software doesn't fit how your business actually works
- You're copying data between systems that don't talk to each other
- You've outgrown your current tools but can't find a replacement that fits
- You have a system that was built but never worked right
What does a typical project look like?
Every project is different, but our approach is consistent:
- Discovery: We listen and understand your business, workflows, and challenges
- Design: We propose a solution and get your feedback
- Build: We develop the solution, keeping you informed throughout
- Deploy: We launch and ensure everything works in your environment
- Support: We provide training and ongoing assistance as needed
Can you fix a system that someone else built?
Yes. Rescue projects are one of our specialties. If someone else built software that's failing, slow, or half-finished, we can assess the situation and either fix what's there or rebuild it the right way. We've seen it all—abandoned projects, poor architecture, buggy code—and we know how to get things back on track.
How long does a typical project take?
Project duration depends entirely on scope and complexity. Some automation or integration projects can be completed in weeks, while larger custom applications may take several months. During our initial discussions, we'll provide clear expectations about timeline based on your specific needs.
What about ongoing support after a project is complete?
We offer retainer partnerships for ongoing development, enhancements, support, and consulting. Many clients find value in having a trusted partner available for improvements, new features, and occasional assistance rather than engaging for one-off projects.